support

Shipping & Returns

Shipping Policy

Before you finalise your order, you’ll be given various delivery options to choose from which includes:-

  • Worldwide Standard Shipping - 10 to 30 working days; or

  • Expedited Worldwide Shipping - 7 to 14 working days

Estimated shipping fees are reflected at the check out page before payment is made. 

Please note that the above delivery times are an only an estimate depending on the destination countries and it does not guarantee that the parcel will arrive within that timeframe.

We work our socks off trying to meet all delivery times but sometimes there may be delays – e.g. because of postal/carrier delays, logistics or bad weather. We will keep you updated as much as we can and you should be able to track your parcel’s progress. 

Return & Exchange Policy

Please note that we have a strictly no refund, no return and no exchange policy, except that we will provide a replacement of a faulty unit (or part thereof) purchased from us or our authorised vendors or distributors within (1) month from the date of purchase. For the complete terms and conditions, please visit our store policies.